Return Policy for Desi Market Hub Online
Last Updated: [08-01-2024]
1. Introduction
Thank you for shopping at Desi Market Hub Online. If you are not entirely satisfied with your purchase, we’re here to help. Our Return Policy outlines the conditions under which items purchased from our website can be returned or exchanged.
2. Return Window
Our return policy is valid for 30 days from the date of purchase. Unfortunately, we cannot offer you a refund or exchange if 30 days have gone by since your purchase.
3. Eligibility for Return
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. A receipt or proof of purchase is also required.
4. Non-Returnable Items
Certain types of items cannot be returned, such as perishable goods, customized products, and personal care items. Please contact us if you have questions about whether your item is returnable.
5. Process for Returns
To initiate a return, please contact us with your order number and details about the product you would like to return. We will provide you with instructions on how and where to send your return.
6. Shipping for Returns
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
7. Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain number of days.
8. Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item, send us an email and send your item to the designated return address.
